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Privacy & Cookie Policy
 
We take your personal information and online security very seriously.  This is how we protect your information;
Please don’t hesitate to Contact Us if you have any questions or concerns in regard to your privacy.

General Privacy Information
 
You can rest assured that we keep your information very safe and confidential.
 
We believe that your use of our website should be safe, secure and private when you buy from us.  This policy explains how do that and why.
 
Our Privacy and Cookie Policy applies regardless of how you buy from us.  This may be on our website, app, or by phone.
 
By disclosing information on our website, app or by phone, you agree to this policy and give consent for the collection and use of the information provided in the ways set out in this policy.
 
Our Privacy and Cookie Policy ceases to be in effect on third party websites, they are outside of our control.
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Secure Customer Information & Use
 
To enable us to process and complete your order you’ll need to provide us with certain information about yourself, such as your name, address, phone number and email address.
 
Your information is requested during the checkout process.  We only collect and store the information from you that is necessary to complete your order and to contact you.  We only use your phone contact for matters in relation to your current order.
 
We may need to let certain suppliers have your name, address, phone number and order information, as some products are made and/or dispatched directly from these suppliers.  They will only use this information to complete and deliver your order.
 
We may from time to time send you newsletters that may be of interest to you.  You can unsubscribe from future email newsletters at any time.
 
We collect information you give us, lawfully and in accordance with the Data Protection Act 1998.  We will never sell or let third parties have access to your details unless stated here or directed by a legal authority.
 
To request a copy of the information we hold about you, please write to us at PresentMinded.co.uk, 20 Pearmain Close, Willand, Cullompton, Devon, EX15 2TD.
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Secure Payments
 
Once you have clicked ‘checkout’ from the cart, the website automatically goes into secure pages, fully encrypted by Secure Socket Layer (SSL) software and remains secure during the checkout process.
 
You can see if the page is secure by checking a couple of areas in your web browser;
We will never see your payment account details as we use payment gateways to process the monetary transaction for us.
 
Our payment gateway providers are:
PayPal adheres to international Payment Card Industry (PCI) and Cardholder Information Security Program (CISP) standards for data protection.

Skrill (Moneybookers) is fully compliant with the Payment Card Industry (PCI) Compliance security standards and is committed to TRUSTe Privacy Programme.

Google Wallet (Google Payments LTD) is authorised and regulated by the Financial Services Authority in the United Kingdom as an electronic money institution.
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General Cookie Information
 
Cookies are small text files that are placed on your web enabled device when you browse websites and use online services.
 
Our cookies cannot be used to identify you and they do not contain any of your personal details.
 
Our website uses cookies to enable you to move around the site, provide certain basic features and enhance the functionality and performance of the website, helping provide you with the best user experience we can.
 
Our cookies can't harm your computer; they just help make our website work in the way you’d expect.
 
Our cookies help:
We do not use cookies to:
Our Privacy and Cookie Policy ceases to be in effect on third party websites, they are outside of our control.

You can learn more about cookies at allaboutcookies.org as well as reading further details about the Cookies We Use and what they do below.
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Cookies We Use

To make full use of our website in the way it’s intended, your web enabled device will need to accept cookies, otherwise the website may not work correctly for you.

Cookies are broken down into groups according to what they do:

Essential cookies – are essential in order to enable you to move around and use our website.

Functionality cookies – stores information about choices you’ve made and allow us to tailor the website to you e.g. your preferred currency.

Performance cookies – for our internal purposes to help us to provide you with a better user experience.  Information supplied by cookies helps us to understand how our visitors use our website, this allows us to understand what our customers like or don’t like about us so we can improve how we present content to you.

Relevant advertising cookies – helps to present relevant content to the user.  We do not use this type of cookie.

These are the cookies we use and what they do:
 
Cookie Name Cookie Purpose
ASP Session ID An essential cookie which creates a unique anonymous reference for each user. It’s used to identify you as the same user between page loads and movements around the site.

The cookie is sent to the user's device/computer and contains information that identifies the user anonymously (it would be something like a number and letter combination). It just identifies you by linking the cookie reference to your visit at our website.

A new cookie is made for you and is destroyed when you finish using and exit the website.
ekmPowershop_cookie This functionality cookie ascertains your country, so we can automatically show the correct currency for you.

A new cookie is made for you and is destroyed when you finish using and exit the website.
ekm_lhtrading An essential cookie generated to test if cookies are enabled on your web browser.

A new cookie is made for you and is destroyed 72 hours after you have finished using and exiting the website.
ekm_pp_lhtrading This essential cookie allows our servers to respond to your actions such as "Add to cart" It stores a unique reference for your cart contents and authentication details for the customer logged in section.

A new cookie is made for you and is destroyed when you finish using and exit the website.
ekm_tmp_(ORDERNUMBER) The essential cookie stores an anonymous reference to the users order number after an order has been generated.

A new cookie is made for you and is destroyed when you finish using and exit the website.
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These are performance cookies, they are used to collect anonymous information about how visitors find and use our site.

It’s all about statistical information about how users browsed our website pages and products and what technology and browsers used etc. These are third party cookies by Google who help us with this, further details are found in their Privacy Policy.

It allows us to see what traffic has been to our website and also helps us to understand our customers’ needs so we can continually improve our website, products and user buying process as well as correct any problems that may occur e.g. identifying when our site isn't working correctly for particular technologies.
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Third Party Links & Cookies

Our website offers additional functionality provided by third parties.  Such as videos, share buttons and links to other websites, like our Blog.  These all have cookies to help those services work correctly for you.

We do not and cannot control third party cookies or third party link content unless stated.  Please refer to the third party privacy policies for further information.

Our site includes the following which use cookies:

Third Party Description
presentmindeduk.blogspot.co.uk/ (our Blog) We produce the content you see on a platform by Google who help us with this, further details are found in their Privacy Policy.
YouTube Our videos are powered by the platform by Google who help us with this, further details are found in their Privacy Policy.
Addthis When you share our content with others on the various network links, cookies may be used for this interaction. Further details are found in their Privacy Policy.
Facebook When you share our content with others on the social network links, cookies may be used for this interaction. Further details are found in their Cookie Policy and Privacy Policy.
Twitter When you share our content with others on the social network links, cookies may be used for this interaction. Further details are found in their Privacy Policy.
Google + When you share our content with others on the social network links, cookies may be used for this interaction. Further details are found in their Privacy Policy.
 
The privacy implications will vary from social network to social network and will be dependent on the privacy settings you have chosen on these networks.
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Managing Cookies

You have control of the cookies described above.  You can change the settings of your browser to control the use of the cookies.

Please note that disabling cookies will likely break the functions offered on our website.

To check cookies settings on PCs:

Google Chrome
Microsoft Internet Explorer 6.0, 7.0, 8.0
Mozilla Firefox
Safari

To check cookies settings on Macs:

Microsoft Internet Explorer 5.0 on OSX
Safari on OSX
Mozilla and Netscape on OSX
Opera
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